Browsing Tag

customer 360

8 posts
Real Time Customer Loyalty and Reward Platform with Apache Kafka
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  • 2.6K views
  • 13 minute read

Customer Loyalty and Rewards Platform with Apache Kafka

Loyalty and rewards platforms are crucial for customer retention and revenue growth for many enterprises across industries. Apache Kafka provides context-specific real-time data and consistency across all applications and databases for a modern and flexible enterprise architecture. This blog post looks at case studies from Albertsons (retail), Globe Telecom (telco), Virgin Australia (aviation), Disney+ Hotstar (sports and gaming), and Porsche (automotive) to explain the value of data streaming for improving the customer loyalty.
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The State of Data Streaming for Retail in 2023
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  • 3.0K views
  • 8 minute read

The State of Data Streaming for Retail

This blog post explores the state of data streaming for the retail industry with omnichannel customer experiences, hybrid shopping models, and hyper-personalized recommendations. Data streaming allows integrating and correlating data in real time at any scale. I explore customer stories from Walmart, Albertsons, Otto, AO.com, and more, including a slide deck and on-demand video recording.
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Kafka in Healthcare - Open API and Omnichannel Data Streaming
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  • 2.0K views
  • 4 minute read

Open API and Omnichannel with Apache Kafka in Healthcare

IT modernization and innovative new technologies change the healthcare industry significantly. This blog series explores how data streaming with Apache Kafka enables real-time data processing and business process automation. Real-world examples show how traditional enterprises and startups increase efficiency, reduce cost, and improve the human experience across the healthcare value chain, including pharma, insurance, providers, retail, and manufacturing. This is part five: Open API and Omnichannel. Examples include Care.com and Invitae.
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Apache Kafka to Transform Retail and Shopping with the Live Commerce Metaverse
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  • 3.1K views
  • 11 minute read

Kafka for Live Commerce to Transform the Retail and Shopping Metaverse

Live commerce combines instant purchasing of a featured product and audience participation. This blog post explores the need for real-time data streaming with Apache Kafka between applications to enable live commerce across online stores and brick & mortar stores across regions, countries, and continents in any retail business. The discussion covers several buildings blocks of a live commerce enterprise architecture, including transactional data processing, omnichannel, natural language processing, augmented reality, edge computing, and more.
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Top Apache Kafka Use Cases and Architectures for 2022
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  • 2 minute read

Top 5 Apache Kafka Use Cases for 2022

Apache Kafka and Event Streaming are two of the most relevant buzzwords in tech these days. Ever wonder what my predicted TOP 5 Event Streaming Architectures and Use Cases for 2022 are to set data in motion? Check out the following presentation. Learn about the Kappa architecture, hyper-personalized omnichannel, multi-cloud deployments, edge analytics, and real-time cybersecurity.
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Omnichannel Retail and Customer 360 with Apache Kafka at the Edge and in the Cloud
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  • 3.3K views
  • 5 minute read

Omnichannel Retail and Customer 360 in Real Time with Apache Kafka

Event Streaming with Apache Kafka disrupts the retail industry. Walmart’s real-time inventory system and Target’s omnichannel distribution and logistics are two great examples. This blog post explores a key use case for postmodern retail companies: Real-time omnichannel retail and customer 360.
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Smart Retail Store with Apache Kafka at the Edge
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  • 2.7K views
  • 5 minute read

A Hybrid Streaming Architecture for Smart Retail Stores with Apache Kafka

Event Streaming with Apache Kafka disrupts the retail industry. This blog post explores a concrete use case as part of the overall story: A hybrid streaming architecture to build smart retail stores for autonomous or disconnected edge computing and replication to the cloud with Apache Kafka.
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